Why GRADE
The information technology profession has failed to offer a practical
approach to designing effective processes and IT support in complex domains where people and
information technology interact to achieve specific business results. The
prevailing methodologies simply do not work effectively. They suffer from any of the following and are unlikely to
become the “engineering standard” for system specifications or blueprints
because:
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They are too complicated to apply and the payoff is not
evident.
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The terminology and concepts are difficult to grasp and
understand by non-IT persons.
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The graphical symbols are either very formal and
non-intuitive or without a clearly defined syntax or semantics.
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The underlying concepts are too complex or abstract and
difficult to relate to the observable reality.
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There is a focus on what the software has to do instead
of what the sociotechnological system (software plus people) has to do.
GRADE was conceived and built to address these issues.
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